A 30-minute call to scope one commitment type and tell you honestly whether this fits.
Book a scoping callResponse within one business dayContact
One call, one commitment type, an honest answer.
We do not run discovery across six sessions. Bring the promise that slips most often and we will tell you in thirty minutes whether Verolane is the right thing to spend money on.
Where to start
Three routes in.
Request the trust pack: SOC 2 report, penetration test summary, DPA and sub-processor register.
Request the trust packSent under NDA within 48 hoursYour named delivery lead and the 24/7 duty line are in the platform under Support.
Open the support deskEstate agreements: 24/7 coverOffices
LeedsWellington Place, LS1 — Registered office and engineering
RotterdamWilhelminakade, 3072 — Benelux delivery
TorontoWellington St W, M5V — North American operations
Verolane Ltd · registered in England · sample addresses for template demonstration
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Before you write
You may not need to.
The questions that come up most often, answered without a call.
Does Verolane replace our CAFM or service desk?
No. Verolane sits above the systems that already create work. Jobs keep being raised where they are raised today; Verolane gives them a shared shape, predicts drift, and writes outcomes back. Most customers run both indefinitely.
How long until the first region is live?
Two to four weeks is typical for one commitment type in one region. The longest step is usually agreeing the tiering with the contract owner, not the integration.
Where does the drift prediction come from?
Travel signals, crew load, parts position, site history and the commitment's own record. Every prediction carries a confidence band, and the reason code is always visible — there is no unexplained score.
Can crews use it on site?
Yes. The crew view is a focused mobile surface: today's blocks, the evidence checklist, and a settlement request. Crews do not see the exception desk.
What happens to our data if we leave?
Estate agreements include a documented, tested export of every commitment, event and evidence asset. It is a contractual obligation, not a support ticket.
Do you charge for crew accounts?
No. Pricing is per office seat — planners, duty leads, account managers. Engineers in the field are unlimited on every plan.